Shipping Policy
1. Order Processing
​1.1. All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
1.2. In cases of high order volume or stock availability issues, processing times may be slightly extended. You will be notified via email in case of significant delays.
Shipping Methods
2.1. We use a variety of reliable shipping carriers based on the location and type of product. All shipping services come with tracking for your convenience.
2.2 Standard shipping times typically range from 5-14 business days, depending on the supplier and destination country. However, some items may arrive sooner.
2.3. If you have chosen expedited shipping, estimated delivery times are between 2-5 business days.
3. Shipping Rates
3.1. Shipping rates are calculated at checkout based on your location and the size/weight of the product. In some cases, free shipping is available for specific items or promotions.
3.2. Additional shipping fees may apply for locations outside our standard shipping zones.
4. Excluded Locations
4.1 Unfortunately, we do not ship to certain countries. Feel free to contact customer service if you have any questions regarding shipping availability to your region.
5. Tracking and Notifications
5.1 Once your order is shipped, you will receive an email with your tracking information, which can be used to monitor the delivery status.
5. Returns
5.1 We adhere to the return policies of our suppliers. If you need to return an item, please contact our customer service within 30 days of receiving your order for assistance with the return process.
6. Contact Information
For any questions about these Terms, please contact us at:
Email: help@dealxpress.com
Phone: 401-243-3885